Jack and Patty are committed to providing an accessible website. If you have difficulty accessing content, have difficulty viewing a file on the website, or notice any accessibility problems, please contact us to specify the nature of the accessibility issue and any assistive technology you use. Jack and Patty will strive to provide the content you need in the format you require.
Website Accessibility Tools
Here are some helpful tips to adjust your website browser to make your experience more accessible.
If you have trouble seeing web pages, we offer these tips for optimizing your computer and browser to improve your online experience.
- Use the keyboard to navigate screens (external link)
- Increase text size (external link)
- Magnify your screen (external link)
- Change background and text colors (external link)
- Make your mouse pointer more visible (external link)
KEYBOARD & MOUSE
If you find a keyboard or mouse difficult to use, speech recognition software such as Dragon NaturallySpeaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.
If you are deaf or hard of hearing, there are several accessibility features available to you.
Transcripts: A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. Jack and Patty are working on adding transcripts to all scripted video and audio content.
Captioning: A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room). Most of Jack and Patty's video content includes captions. Learn how to turn captioning on and off in YouTube (external link).
Volume controls: Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device's volume controls and your media players' volume controls to optimize your listening experience.
Jack and Patty welcomes your suggestions about improving our ongoing efforts to increase the accessibility of this website.